We ship from Meanjin/Brisbane, Australia.
Free Shipping Over $150 for non bulky or rural/remote addresses.
Due to increases shipping costs, remote/rural areas and bulky items do not qualify for the Free Shipping value threshold offers, this will be reflected at checkout. In addition, shipping costs can be confirmed beforehand by emailing:
info@civildawnstudio.com.au
Most purchases ship within 1-2 working days from purchase unless the item is Made to Order, you will be notified in the product listing if this is the case. We use Australia Post for shipping as of January 2026, please be aware that Australia Post requires the recipients phone number or email to assist in delivery of your parcel, this will not be used for marketing purposes without your permission.
Please note: USA shipping is considered on a case to case basis due to tariffs and increased duties and fees, please email us for a quote.
At present we offer domestic Australian shipping and international shipping to New Zealand. Please email us for the correct cost to your location if it isn't covered specifically in the postage section or if you wish to purchase a large or bulky items.
The customer is responsible for all taxes to be collected when importing into your country, please contact your local postal provider for local import tax information.
- TRACKING & INSURANCE
Tracking is provided and you will be supplied with a tracking number when your parcel is dispatched. Insurance is not provided, if you wish to add insurance please contact us so I can adjust the shipping costs to reflect this. This may be prudent if you have an unsecure mail box or are purchasing high value goods. Unfortunately we are not responsible for any item that is lost in transit. We will endeavour to work with our Shipper - Australia Post to locate your parcel.
- MULTIPLE ITEMS & SHIPPING PROVIDER
We are happy to combine shipping costs on multiple items, we ship with Australia Post within Australia and Internationally, please be aware these shipping services utilise local destination delivery and postal services such as NZ Post. Please keep in mind, sometimes there are unforeseen postal delays. Postage originates in Brisbane, Australia and is based on weight & volume. Sometime it will be necessary to send multiple items in seperate boxes due to fragility and weight constraints, but we aim to keep this to a minimum.
- PACKAGING
We do our best to provide sustainable packaging. All paper products can be recycled and the postal bags we use are compostable in your home compost. The stickers are paper and can be recycled or removed, the sticky tape is either biodegradable cellulose sticky tape or paper tape. At times we recycle packaging from our suppliers to minimise waste and hope that you can re-use such packaging too. Our packing peanuts are made from bio-degradable corn starch, which can be melted with water. Ribbons are either biodegradable or reusable.